FAQ
Get Answers to Your Cleaning Service Questions
At The Perfect Cleaning Service, we want you to feel confident in choosing us for all your cleaning needs. Below, you’ll find answers to some of the most common questions we receive from our clients. If you don’t see your question here, don’t hesitate to reach out to us directly!
We offer a wide range of cleaning services for both residential and commercial spaces, including:
Regular Cleaning
Deep Cleaning
Move-In / Move-Out Cleaning
Post-Construction Cleaning
Airbnb Cleaning
Office Cleaning
Custom cleaning plans for your specific needs
Yes! We use eco-friendly and non-toxic cleaning products that are safe for families and pets. Our products are effective, environmentally responsible, and ensure a clean and safe environment.
Booking is simple! You can fill out our online form on the Book Cleaning page, or you can call us directly at (201) 800-1266. We offer flexible scheduling to meet your needs, and we’ll confirm your booking promptly.
The cost of our cleaning services depends on several factors, such as the type of service, the size of the area, and how often cleaning is required. We offer free quotes to give you a personalized estimate for your needs. Simply contact us, and we’ll provide a detailed and transparent price.
It’s completely up to you! Many of our clients prefer to be home, while others choose to leave us to work while they’re away. If you’re not home, you can provide access instructions for us to enter. We’re trustworthy, insured, and always respectful of your property.
Your satisfaction is our priority. If you are not completely satisfied with our service, please contact us within 24 hours. We will revisit your home or office to address any areas of concern, or offer a refund if necessary. We aim to deliver a 5-star experience every time.
Yes, all of our cleaning professionals are fully insured and background-checked for your peace of mind. We carry full liability and workers' compensation coverage to ensure your property is always protected during the cleaning process.
You can easily reschedule or cancel your cleaning appointment by calling us or sending us an email at info@theperfectcleaningservice.com. We ask for at least 24 hours' notice for cancellations or changes to avoid a cancellation fee.
Yes, we offer special discounts for recurring services (weekly, bi-weekly, or monthly cleaning). Additionally, we offer bundle pricing for multiple services like Move-In / Move-Out Cleaning combined with regular cleaning or deep cleaning. Contact us for details on current promotions!
Yes! We offer comprehensive cleaning services for offices, retail spaces, medical facilities, and more. Our commercial cleaning services are tailored to fit your business hours and cleaning needs. We ensure a clean, professional environment for your employees and clients.
Still Have Questions?
Feel free to contact us or call us at (201) 555-1234 for any additional questions. We’re here to help and happy to provide more information!
